Message d'erreur
User warning: Trying to overwrite a cache redirect for "entity_view:block:drupal8_w3css_theme_menuprincipalayeler_2:[languages:language_interface]=fr:[route.menu_active_trails:menu-principal]=menu_trail.menu-principal|:[theme]=drupal8_w3css_theme:[user.permissions]=5d75d78a66d44f724566ed3c7b4081c7621255b49d538ab9000366b7c90022ca" with one that has nothing in common, old one at address "languages:language_interface, route.menu_active_trails:menu-principal, theme, user.permissions" was pointing to "languages:language_url", new one points to "url.query_args:language". in Drupal\Core\Cache\VariationCache->set() (line 144 of core/lib/Drupal/Core/Cache/VariationCache.php).
Drupal\Core\Cache\VariationCache->set() (Line: 96) Drupal\Core\Render\RenderCache->set() (Line: 127) Drupal\Core\Render\PlaceholderingRenderCache->set() (Line: 584) Drupal\Core\Render\Renderer->doRender() (Line: 504) Drupal\Core\Render\Renderer->doRender() (Line: 248) Drupal\Core\Render\Renderer->render() (Line: 484) Drupal\Core\Template\TwigExtension->escapeFilter() (Line: 68) __TwigTemplate_459bf373edf1d10af4d9b11648cf5e7e->doDisplay() (Line: 388) Twig\Template->yield() (Line: 344) Twig\Template->display() (Line: 359) Twig\Template->render() (Line: 51) Twig\TemplateWrapper->render() (Line: 33) twig_render_template() (Line: 348) Drupal\Core\Theme\ThemeManager->render() (Line: 491) Drupal\Core\Render\Renderer->doRender() (Line: 248) Drupal\Core\Render\Renderer->render() (Line: 484) Drupal\Core\Template\TwigExtension->escapeFilter() (Line: 91) __TwigTemplate_0f4f23457c8372651ce1e9c1968feaeb->doDisplay() (Line: 388) Twig\Template->yield() (Line: 344) Twig\Template->display() (Line: 359) Twig\Template->render() (Line: 51) Twig\TemplateWrapper->render() (Line: 33) twig_render_template() (Line: 348) Drupal\Core\Theme\ThemeManager->render() (Line: 491) Drupal\Core\Render\Renderer->doRender() (Line: 248) Drupal\Core\Render\Renderer->render() (Line: 158) Drupal\Core\Render\MainContent\HtmlRenderer->Drupal\Core\Render\MainContent\{closure}() (Line: 638) Drupal\Core\Render\Renderer->executeInRenderContext() (Line: 159) Drupal\Core\Render\MainContent\HtmlRenderer->renderResponse() (Line: 90) Drupal\Core\EventSubscriber\MainContentViewSubscriber->onViewRenderArray() call_user_func() (Line: 111) Drupal\Component\EventDispatcher\ContainerAwareEventDispatcher->dispatch() (Line: 186) Symfony\Component\HttpKernel\HttpKernel->handleRaw() (Line: 76) Symfony\Component\HttpKernel\HttpKernel->handle() (Line: 53) Drupal\Core\StackMiddleware\Session->handle() (Line: 48) Drupal\Core\StackMiddleware\KernelPreHandle->handle() (Line: 28) Drupal\Core\StackMiddleware\ContentLength->handle() (Line: 32) Drupal\big_pipe\StackMiddleware\ContentLength->handle() (Line: 201) Drupal\page_cache\StackMiddleware\PageCache->fetch() (Line: 138) Drupal\page_cache\StackMiddleware\PageCache->lookup() (Line: 87) Drupal\page_cache\StackMiddleware\PageCache->handle() (Line: 50) Drupal\ban\BanMiddleware->handle() (Line: 48) Drupal\Core\StackMiddleware\ReverseProxyMiddleware->handle() (Line: 51) Drupal\Core\StackMiddleware\NegotiationMiddleware->handle() (Line: 36) Drupal\Core\StackMiddleware\AjaxPageState->handle() (Line: 51) Drupal\Core\StackMiddleware\StackedHttpKernel->handle() (Line: 741) Drupal\Core\DrupalKernel->handle() (Line: 19)User warning: Trying to overwrite a cache redirect for "entity_view:block:drupal8_w3css_theme_account_menu:[languages:language_interface]=fr:[route.menu_active_trails:account]=menu_trail.account|:[theme]=drupal8_w3css_theme:[user.permissions]=5d75d78a66d44f724566ed3c7b4081c7621255b49d538ab9000366b7c90022ca:[user.roles:authenticated]=false" with one that has nothing in common, old one at address "languages:language_interface, route.menu_active_trails:account, theme, user.permissions, user.roles:authenticated" was pointing to "languages:language_url", new one points to "url.query_args:language". in Drupal\Core\Cache\VariationCache->set() (line 144 of core/lib/Drupal/Core/Cache/VariationCache.php).
Drupal\Core\Cache\VariationCache->set() (Line: 96) Drupal\Core\Render\RenderCache->set() (Line: 127) Drupal\Core\Render\PlaceholderingRenderCache->set() (Line: 584) Drupal\Core\Render\Renderer->doRender() (Line: 504) Drupal\Core\Render\Renderer->doRender() (Line: 248) Drupal\Core\Render\Renderer->render() (Line: 484) Drupal\Core\Template\TwigExtension->escapeFilter() (Line: 121) __TwigTemplate_459bf373edf1d10af4d9b11648cf5e7e->doDisplay() (Line: 388) Twig\Template->yield() (Line: 344) Twig\Template->display() (Line: 359) Twig\Template->render() (Line: 51) Twig\TemplateWrapper->render() (Line: 33) twig_render_template() (Line: 348) Drupal\Core\Theme\ThemeManager->render() (Line: 491) Drupal\Core\Render\Renderer->doRender() (Line: 248) Drupal\Core\Render\Renderer->render() (Line: 484) Drupal\Core\Template\TwigExtension->escapeFilter() (Line: 91) __TwigTemplate_0f4f23457c8372651ce1e9c1968feaeb->doDisplay() (Line: 388) Twig\Template->yield() (Line: 344) Twig\Template->display() (Line: 359) Twig\Template->render() (Line: 51) Twig\TemplateWrapper->render() (Line: 33) twig_render_template() (Line: 348) Drupal\Core\Theme\ThemeManager->render() (Line: 491) Drupal\Core\Render\Renderer->doRender() (Line: 248) Drupal\Core\Render\Renderer->render() (Line: 158) Drupal\Core\Render\MainContent\HtmlRenderer->Drupal\Core\Render\MainContent\{closure}() (Line: 638) Drupal\Core\Render\Renderer->executeInRenderContext() (Line: 159) Drupal\Core\Render\MainContent\HtmlRenderer->renderResponse() (Line: 90) Drupal\Core\EventSubscriber\MainContentViewSubscriber->onViewRenderArray() call_user_func() (Line: 111) Drupal\Component\EventDispatcher\ContainerAwareEventDispatcher->dispatch() (Line: 186) Symfony\Component\HttpKernel\HttpKernel->handleRaw() (Line: 76) Symfony\Component\HttpKernel\HttpKernel->handle() (Line: 53) Drupal\Core\StackMiddleware\Session->handle() (Line: 48) Drupal\Core\StackMiddleware\KernelPreHandle->handle() (Line: 28) Drupal\Core\StackMiddleware\ContentLength->handle() (Line: 32) Drupal\big_pipe\StackMiddleware\ContentLength->handle() (Line: 201) Drupal\page_cache\StackMiddleware\PageCache->fetch() (Line: 138) Drupal\page_cache\StackMiddleware\PageCache->lookup() (Line: 87) Drupal\page_cache\StackMiddleware\PageCache->handle() (Line: 50) Drupal\ban\BanMiddleware->handle() (Line: 48) Drupal\Core\StackMiddleware\ReverseProxyMiddleware->handle() (Line: 51) Drupal\Core\StackMiddleware\NegotiationMiddleware->handle() (Line: 36) Drupal\Core\StackMiddleware\AjaxPageState->handle() (Line: 51) Drupal\Core\StackMiddleware\StackedHttpKernel->handle() (Line: 741) Drupal\Core\DrupalKernel->handle() (Line: 19)User warning: Trying to overwrite a cache redirect for "entity_view:block:drupal8_w3css_theme_branding:[languages:language_interface]=fr:[theme]=drupal8_w3css_theme:[user.permissions]=5d75d78a66d44f724566ed3c7b4081c7621255b49d538ab9000366b7c90022ca" with one that has nothing in common, old one at address "languages:language_interface, theme, user.permissions" was pointing to "languages:language_url", new one points to "url.query_args:language". in Drupal\Core\Cache\VariationCache->set() (line 144 of core/lib/Drupal/Core/Cache/VariationCache.php).
Drupal\Core\Cache\VariationCache->set() (Line: 96) Drupal\Core\Render\RenderCache->set() (Line: 127) Drupal\Core\Render\PlaceholderingRenderCache->set() (Line: 584) Drupal\Core\Render\Renderer->doRender() (Line: 504) Drupal\Core\Render\Renderer->doRender() (Line: 248) Drupal\Core\Render\Renderer->render() (Line: 484) Drupal\Core\Template\TwigExtension->escapeFilter() (Line: 121) __TwigTemplate_459bf373edf1d10af4d9b11648cf5e7e->doDisplay() (Line: 388) Twig\Template->yield() (Line: 344) Twig\Template->display() (Line: 359) Twig\Template->render() (Line: 51) Twig\TemplateWrapper->render() (Line: 33) twig_render_template() (Line: 348) Drupal\Core\Theme\ThemeManager->render() (Line: 491) Drupal\Core\Render\Renderer->doRender() (Line: 248) Drupal\Core\Render\Renderer->render() (Line: 484) Drupal\Core\Template\TwigExtension->escapeFilter() (Line: 91) __TwigTemplate_0f4f23457c8372651ce1e9c1968feaeb->doDisplay() (Line: 388) Twig\Template->yield() (Line: 344) Twig\Template->display() (Line: 359) Twig\Template->render() (Line: 51) Twig\TemplateWrapper->render() (Line: 33) twig_render_template() (Line: 348) Drupal\Core\Theme\ThemeManager->render() (Line: 491) Drupal\Core\Render\Renderer->doRender() (Line: 248) Drupal\Core\Render\Renderer->render() (Line: 158) Drupal\Core\Render\MainContent\HtmlRenderer->Drupal\Core\Render\MainContent\{closure}() (Line: 638) Drupal\Core\Render\Renderer->executeInRenderContext() (Line: 159) Drupal\Core\Render\MainContent\HtmlRenderer->renderResponse() (Line: 90) Drupal\Core\EventSubscriber\MainContentViewSubscriber->onViewRenderArray() call_user_func() (Line: 111) Drupal\Component\EventDispatcher\ContainerAwareEventDispatcher->dispatch() (Line: 186) Symfony\Component\HttpKernel\HttpKernel->handleRaw() (Line: 76) Symfony\Component\HttpKernel\HttpKernel->handle() (Line: 53) Drupal\Core\StackMiddleware\Session->handle() (Line: 48) Drupal\Core\StackMiddleware\KernelPreHandle->handle() (Line: 28) Drupal\Core\StackMiddleware\ContentLength->handle() (Line: 32) Drupal\big_pipe\StackMiddleware\ContentLength->handle() (Line: 201) Drupal\page_cache\StackMiddleware\PageCache->fetch() (Line: 138) Drupal\page_cache\StackMiddleware\PageCache->lookup() (Line: 87) Drupal\page_cache\StackMiddleware\PageCache->handle() (Line: 50) Drupal\ban\BanMiddleware->handle() (Line: 48) Drupal\Core\StackMiddleware\ReverseProxyMiddleware->handle() (Line: 51) Drupal\Core\StackMiddleware\NegotiationMiddleware->handle() (Line: 36) Drupal\Core\StackMiddleware\AjaxPageState->handle() (Line: 51) Drupal\Core\StackMiddleware\StackedHttpKernel->handle() (Line: 741) Drupal\Core\DrupalKernel->handle() (Line: 19)User warning: Trying to overwrite a cache redirect for "entity_view:block:drupal8_w3css_theme_menuprincipalayeler:[languages:language_interface]=fr:[route.menu_active_trails:menu-principal]=menu_trail.menu-principal|:[theme]=drupal8_w3css_theme:[user.permissions]=5d75d78a66d44f724566ed3c7b4081c7621255b49d538ab9000366b7c90022ca" with one that has nothing in common, old one at address "languages:language_interface, route.menu_active_trails:menu-principal, theme, user.permissions" was pointing to "languages:language_url", new one points to "url.query_args:language". in Drupal\Core\Cache\VariationCache->set() (line 144 of core/lib/Drupal/Core/Cache/VariationCache.php).
Drupal\Core\Cache\VariationCache->set() (Line: 96) Drupal\Core\Render\RenderCache->set() (Line: 127) Drupal\Core\Render\PlaceholderingRenderCache->set() (Line: 584) Drupal\Core\Render\Renderer->doRender() (Line: 504) Drupal\Core\Render\Renderer->doRender() (Line: 248) Drupal\Core\Render\Renderer->render() (Line: 484) Drupal\Core\Template\TwigExtension->escapeFilter() (Line: 162) __TwigTemplate_459bf373edf1d10af4d9b11648cf5e7e->doDisplay() (Line: 388) Twig\Template->yield() (Line: 344) Twig\Template->display() (Line: 359) Twig\Template->render() (Line: 51) Twig\TemplateWrapper->render() (Line: 33) twig_render_template() (Line: 348) Drupal\Core\Theme\ThemeManager->render() (Line: 491) Drupal\Core\Render\Renderer->doRender() (Line: 248) Drupal\Core\Render\Renderer->render() (Line: 484) Drupal\Core\Template\TwigExtension->escapeFilter() (Line: 91) __TwigTemplate_0f4f23457c8372651ce1e9c1968feaeb->doDisplay() (Line: 388) Twig\Template->yield() (Line: 344) Twig\Template->display() (Line: 359) Twig\Template->render() (Line: 51) Twig\TemplateWrapper->render() (Line: 33) twig_render_template() (Line: 348) Drupal\Core\Theme\ThemeManager->render() (Line: 491) Drupal\Core\Render\Renderer->doRender() (Line: 248) Drupal\Core\Render\Renderer->render() (Line: 158) Drupal\Core\Render\MainContent\HtmlRenderer->Drupal\Core\Render\MainContent\{closure}() (Line: 638) Drupal\Core\Render\Renderer->executeInRenderContext() (Line: 159) Drupal\Core\Render\MainContent\HtmlRenderer->renderResponse() (Line: 90) Drupal\Core\EventSubscriber\MainContentViewSubscriber->onViewRenderArray() call_user_func() (Line: 111) Drupal\Component\EventDispatcher\ContainerAwareEventDispatcher->dispatch() (Line: 186) Symfony\Component\HttpKernel\HttpKernel->handleRaw() (Line: 76) Symfony\Component\HttpKernel\HttpKernel->handle() (Line: 53) Drupal\Core\StackMiddleware\Session->handle() (Line: 48) Drupal\Core\StackMiddleware\KernelPreHandle->handle() (Line: 28) Drupal\Core\StackMiddleware\ContentLength->handle() (Line: 32) Drupal\big_pipe\StackMiddleware\ContentLength->handle() (Line: 201) Drupal\page_cache\StackMiddleware\PageCache->fetch() (Line: 138) Drupal\page_cache\StackMiddleware\PageCache->lookup() (Line: 87) Drupal\page_cache\StackMiddleware\PageCache->handle() (Line: 50) Drupal\ban\BanMiddleware->handle() (Line: 48) Drupal\Core\StackMiddleware\ReverseProxyMiddleware->handle() (Line: 51) Drupal\Core\StackMiddleware\NegotiationMiddleware->handle() (Line: 36) Drupal\Core\StackMiddleware\AjaxPageState->handle() (Line: 51) Drupal\Core\StackMiddleware\StackedHttpKernel->handle() (Line: 741) Drupal\Core\DrupalKernel->handle() (Line: 19)
UMO Burkina recherche un Call Operator / Agent d’appel (H/F)
Indéterminée
18/11/2021 - 19:35
Annonceur
UMO Burkina
Professionnel
lrecrutement.bf@umo-interim.com
+22606201290
UMO est avant tout une équipe de professionnels, passionnés et spécialisés dans les services et conseils en ressources humaines. Nous nous occupons pour vous de tous les aspects liés aux ressources humaines, du recrutement de vos talents au calcul de leurs paies, en passant par la gestion de leurs contrats de travail (journaliers, temporaire, CDD, CDI), leurs formations, l’aide à l’installation de vos expatriés, au conseil en RH, fiscalité, droit du travail. UMO Intérim vous accompagne à chaque étape de vos projets RH pour atteindre vos objectifs de croissance !
Présent en Afrique depuis plus de 20 ans, UMO connaît une expansion et une croissance continue grâce à ses services de qualité, sa vision de collaboration à long terme avec ses clients, une réactivité imbattable et un contact humain offrant un service sur mesure. Pour ce faire; UMO Burkina recherche pour un de ses clients Call Operator / Agent d’appel (H/F).
Présent en Afrique depuis plus de 20 ans, UMO connaît une expansion et une croissance continue grâce à ses services de qualité, sa vision de collaboration à long terme avec ses clients, une réactivité imbattable et un contact humain offrant un service sur mesure. Pour ce faire; UMO Burkina recherche pour un de ses clients Call Operator / Agent d’appel (H/F).
Emploi
Bureaux d'études
Marketing / Communication
Technicien / BAC+2
Non précisé
UMO Burkina
Un des clients de UMO
• Gérer dans le temps les appels entrants et sortants;
• Suivre les "scripts" du Call Center pour traiter différents sujets;
• Identifier les besoins des clients, clarifier les informations, étudier chaque problème et apporter des solutions;
• Emettre et recevoir les appels des clients;
• Contre-checker les informations reçues des clients par les agents de terrain;
• Souhaiter la bienvenue aux nouveaux clients installés via appel;
• S’assurer de la satisfaction client en résolvant leurs plaintes dans le délai requis;
• Orienter les clients selon leurs différentes demandes;
• Faire le suivi de résolution des plaintes techniques dans le délai requis;
• Faire le suivi des clients en retard de paiement;
• Faire le suivi des clients défaillants;
• Apporter support à l’équipe technique dans les groupes WhatsApp ou sur appel;
• Apporter support à l’équipe de vente dans les groupes WhatsApp ou sur appel;
• Valider les actions techniques des techniciens;
• Apporter support aux agents du shop;
• Mener différentes enquêtes prévues par l’entreprise;
• Faire des rapports journaliers et hebdomadaires;
• Exécuter toutes autres missions et tâches ponctuelles confiées par la hiérarchie.
• Un CV détaillé
NP
• Minimum niveau université;
• Minimum 2 ans d’expérience à ce type de poste;
• Bien s’exprimer en français;
• Être honnête, organisé, rigoureux, dynamique, courtois, communicatif, capable de travailler sous pression.
• Via notre site web www.umo-interim.com, section « Candidats », onglet « Opportunités » - Sur notre boite mail : recrutement.bf@umo-interim.com;
• Via WhatsApp au +226 06 20 12 90 – Précisez le Poste auquel vous postulez;
• Dans nos locaux sis à Ouaga 2000, derrière l'Ecole le Creuset.
Dépôt au plus tard le 30.11.2021.
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